Once payment is received, cruises are non-refundable. We are happy to reschedule your cruise date (based on availability) or issue a gift certificate for the amount paid with 48-hour notice before your scheduled cruise. Cruises are non-refundable and non-transferable within 48 hours of your cruise. We do not compensate for no-shows or late arrivals
A service/operations charge is collected at the time of booking, related to the cruise and the services included in the ticket. This is not a gratuity and will be used at the discretion of the company. If you wish to purchase additional beverages or food enhancements on your cruise, we recommend you leave a gratuity on board based on the quality of service provided to you by our crew.
Capt Kirks Tiki Cruises sails rain or shine. In the case of severe weather conditions or upon the direction of the U.S. Coast Guard, we will remain dockside. In the event we cancel we will notify each passenger 2 hours prior to sailing time.
There are no age restrictions for most of our cruises. All minors require adult supervision. Please contact us with questions about any of our special event cruises, as minors are not allowed as the cruise may not be appropriate for younger age groups. Party / Booze cruises are ages 21+ unless it is a private charter.
Children under 2 cruise for free. Children 3 to 15 are $40, depending on cruise type.
Boarding time is usually 15 minutes prior to departure for all cruises. Please check in with your captain before boarding.
Smoking is not allowed on any of the cruises. Please Do not throw anything into the water. Please help us keep our harbors clean.
As you board, our Captain and Marine Crew will direct you to your location. Seats are never guaranteed to non-private groups. We assign seats based on needs and capacity for each cruise.
If a guest shows up intoxicated to the level and degree that the Captain believes themselves to be a threat to themselves or someone else, then the Captain has the right to refuse service and or boarding on the vessel.
Yes, you can charter a vessel for a private event. We have a variety of differently options that are perfect for every kind of event.
Each vessel is 100% U.S. Coast Guard certified with life preservers and all required lifesaving equipment, including child life vests.
We do have accessible vessels in our fleet. However, not all vessels and decks are considered accessible. Please call 833-TIKI-CRU to ensure accessibility for the date you are planning to cruise.
The vast majority of our guests experience no discomfort at all as we do not leave the calm waters of the harbor. If you tend to have a problem with motion sickness, you may experience seasickness. For these passengers, we recommend that if you are prone to motion sickness that you take advantage of a number of preventative measures that are available to you over the counter before sailing.